Developing a Culturally Competent Organisation

Multiple nationalities

Who Should Attend

  • Board members, managers and leaders who review an organisation’s mission, values, goals and service direction
  • Managers, program co-ordinators and team leaders who develop cultural diversity plans

Topics Covered

  • Theories and frameworks for cultural competence at the organisation, professional and individual levels
  • Key considerations and elements for a culturally competent organisation
  • The ‘top down’ and ‘bottom up’ approaches to achieving cultural competence across your organisation
  • Samples of diversity plans that support a ‘cultural audit’ of your organisation and a step-by-step process to achieve your cultural competence goals

Training Outcomes

  • Knowledge of the essential elements to developing a culturally competent organisation
  • Skills to undertake a cultural audit through self-assessment of an organisation
  • Skills to develop an organisation’s cultural action plan
  • Knowledge and skills to identify and prioritise opportunities for organisational change for cultural competence